Legal

Cookies Policy

How The Chair uses cookies and similar technologies on our website and app.

Last updated: June 2, 2026

What are cookies?

Cookies are small text files placed on your device (computer, phone, tablet) when you visit a website. They let the site remember information about your visit — like your login state, your preferences, or how you interact with the page.

We also use similar technologies such as:

Local storage: data stored in your browser or mobile app for offline use
Pixels: small tracking images used in emails and web pages
SDKs: mobile-app equivalents of cookies used for analytics and crash reporting

For simplicity we refer to all of these as "cookies" throughout this policy.

How we use cookies

We categorize cookies into four groups: Strictly necessary, Preferences, Analytics, and Marketing. Only the first category is loaded by default — you can accept or reject the others through our consent banner.

These cookies are essential for the site to function. Without them, features like signing in, remembering your session, and completing bookings won't work. You can't opt out.

Cookie	Purpose	Duration
tc_session	Keeps you signed in	Session
tc_csrf	Protects forms from cross-site attacks	Session
tc_consent	Remembers your cookie preferences	12 months
tc_lang	Remembers your language choice	12 months

These remember your choices to give you a better experience — things like your city, dark-mode preference, or which barber list you last viewed.

Cookie	Purpose	Duration
tc_city	Remembers your selected city	12 months
tc_theme	Remembers your theme preference	12 months
tc_recent	Remembers barbers you recently viewed	30 days

Help us understand how visitors use The Chair so we can improve it. This data is aggregated and doesn't identify you personally.

Cookie / Provider	Purpose	Duration
_ga (Google Analytics)	Distinguishes unique visitors	2 years
_ga_<id> (Google Analytics)	Session state	2 years
_gid (Google Analytics)	Distinguishes users for 24h	24 hours
tc_perf	Performance & crash telemetry	30 days

Used to measure the effectiveness of our marketing campaigns and — with your consent — show you relevant messaging on other sites. We do not run in-app ads.

Cookie / Provider	Purpose	Duration
_fbp (Meta Pixel)	Measures ad performance for our campaigns	3 months
tc_utm	Records which campaign brought you to the site	30 days

Note: the exact cookie names, providers and durations above may change as we update the platform. Where they change materially, we'll update this page.

Third-party cookies

Some cookies are set by third parties whose services we embed (for example, video players, payment processors, analytics tools). We don't control these cookies directly. Here are the main third parties we work with:

Google (Analytics & Fonts): policies.google.com/privacy
Meta (Pixel): facebook.com/privacy/policy
Stripe (Payments): stripe.com/privacy
Instagram (Embeds): privacycenter.instagram.com/policy

How to control cookies

Through our consent banner

When you first visit The Chair, our cookie banner lets you accept all, reject non-essential, or customize your choices. You can change your preferences any time by clicking "Cookie settings" in the footer of any page.

Through your browser

All modern browsers let you view, block or delete cookies through the settings menu. Here are direct links to the guides for the most common ones:

Through your device

On iOS and Android you can reset or opt out of app tracking through your device's privacy settings.

Heads up: blocking strictly-necessary cookies will break parts of the site, including sign-in and bookings.

Do Not Track

Some browsers offer a "Do Not Track" signal. There's no industry standard for how sites should respond, so we currently don't. You can control tracking through our consent banner instead.

Changes to this policy

We may update this Cookies Policy from time to time — for example, if we add a new tool or remove one. When we make changes, we'll refresh the "Last updated" date above and, for material changes, notify you before they take effect.

Contact us

Questions about cookies or how we handle your data? Get in touch below or read our full Privacy Policy.

Questions about cookies?

Reach out any time — we usually respond within one business day.

info@getchairapp.com +1 647-408-1048